Drink Chava
Experience life elevated, with
Privacy Policy
This Privacy Policy explains how Drink Chava (the “Site,” “we,” “us,” or “our”) collects, uses, and shares your Personal Information when you visit or make a purchase through our Site.
Collecting Personal Information
When you access the Site, we gather certain details about your device, how you interact with the Site, and the information required to process your orders. Additional information may also be collected if you reach out to us for customer support. In this Privacy Policy, “Personal Information” refers to any data that can uniquely identify an individual (including the categories listed below).
By providing your phone number, you consent to receive text messages from Drink Chava. Message and data rates may apply, and message frequency may vary. Drink Chava does not share your phone number with third parties.
Device Information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie data, viewed pages or products, search queries, and interactions with the Site.
Purpose of collection: to ensure the Site loads properly and to analyze usage for improving performance and user experience.
Source of collection: automatically collected via cookies, log files, web beacons, tags, or pixels when you visit the Site.
Disclosure for business purposes: shared with our platform provider Shopify and related technologies for standard processing.
Order Information
Examples of Personal Information collected: name, billing and shipping address, payment details, email, and phone number.
Purpose of collection: to process transactions, fulfill orders, arrange shipping, provide confirmations, communicate with you, detect fraud risks, and deliver relevant product or promotional information.
Source of collection: provided directly by you.
Disclosure for business purposes: shared with Shopify and supporting platforms for order processing.
Customer Support Information
Examples of Personal Information collected: name, contact details, billing and shipping information, and any other relevant data.
Purpose of collection: to assist you with inquiries and provide customer support.
Source of collection: provided directly by you.
Phone Texting Opt-In / Opt-Out
By submitting your phone number, you agree to receive informational messages from Drink Chava. Consent is not required for purchase. Message frequency may vary, and standard messaging/data rates may apply. Reply HELP for assistance or STOP to unsubscribe.
Minors
The Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from minors. If you believe a child has provided us with Personal Information, please contact us to request removal.
Sharing Personal Information
We share your Personal Information with service providers to operate our business and fulfill our commitments. For example:
We use Shopify to run our online store and process transactions.
We may disclose information when required to comply with laws, regulations, or legal requests.
Behavioral Advertising
We may use your Personal Information to deliver targeted advertising or marketing content tailored to your interests. For example:
We use Google Analytics to better understand how visitors use the Site.
We share interactions and browsing behavior with advertising partners.
You can opt out of targeted advertising through:
You may also visit the Digital Advertising Alliance opt-out portal at: optout.aboutads.info
Using Personal Information
We use your Personal Information to operate our services, including offering products, processing payments, fulfilling orders, and informing you about updates, promotions, or new offerings.
Lawful Basis (EEA Users)
If you are located in the European Economic Area (EEA), we process your Personal Information based on:
Your consent
Contractual obligations
Legal compliance
Protection of vital interests
Public interest tasks
Legitimate business interests that do not override your rights
Retention
We retain your Personal Information for our records when you place an order unless you request its deletion. Refer to the “Your Rights” section below for more details.
Automatic Decision-Making
EEA residents have the right to object to decisions made solely through automated processing if they significantly affect you.
Drink Chava does not engage in fully automated decision-making with legal or significant effects. However, Shopify may use limited automated processes to help detect fraud.
Your Rights
GDPR (EEA Residents)
You have the right to:
Access your Personal Information
Transfer your data to another service
Request corrections or deletion
To exercise these rights, contact us using the details below. Your data may be processed in Ireland and transferred outside the EU for storage and processing.
CCPA (California Residents)
You have the right to:
Know what Personal Information we collect
Request corrections or deletion
Transfer your data
To submit a request or appoint an authorized agent, please contact us.
Cookies
Cookies are small files stored on your device that help enhance your browsing experience by remembering preferences and actions. We use functional, performance, advertising, and social media cookies.
You can manage or disable cookies through your browser settings, but doing so may impact your experience on the Site.
Do Not Track
We do not alter our data collection practices in response to “Do Not Track” signals due to the lack of a consistent industry standard.
Changes
We may update this Privacy Policy occasionally to reflect changes in our operations, technologies, or legal requirements.
Contact
For questions, concerns, or requests regarding your Personal Information, please contact:
Drink Chava
If you are not satisfied with our response, you may file a complaint with your local data protection authority.
By submitting your phone number, you consent to receive text messages from Drink Chava. Standard message and data rates may apply, and message frequency may vary. Drink Chava does not share your phone number with third parties.